Left hand of Fr@nk

Seamus Barden

jits doolabh right hand of frank
Right hand of Fr@nk

Jits Doolabh

Left hand of Fr@nk

Seamus Barden

With a strong entrepreneurial background, Seamus has extensive experience in start ups – from construction companies to olive oil. He holds a Bachelor of Business Studies in Enterprise Development, and a Master of Applied Practice in Technological Futures.

Seamus also has a number of Agile, Design Thinking, and Project Management qualifications. Combined with deep experience in leading large, complex programmes, Seamus brings practical experience to all his clients.

A proud, hands-on Dad to three young kids, Seamus helps coach junior sports teams, is a Board of Trustees member, and has been on a community Works and Finance Committee for the last 10 years.

With a genuine desire to help organisations deliver value faster, Seamus has the ability to gain real cut through, and successfully deliver transformational initiatives into BAU.

Right hand of Fr@nk

Jits Doolabh

Jits is co-founder of Fr@nk and leads the DevOps and Theory of Constraints Service Lines. Jits’ passion lies in making things better and can be heard over and over again saying ‘all improvement is change, but not all change is improvement’ and ‘what problem are we really trying to solve?’.

Jits’ engineering background is distinctly annoying as he likes to pull things apart and then put them back together, and like most engineers, there are always some spares after! Don’t get him started on things he is passionate about as you will be inundated with his opinions and getting him to shut up requires mammoth effort once he is on a roll.

In his spare time, which he tends to have more than the other co-founder due to his phenomenal delegation skills, he can be found on the golf course or socialising over a drink with clients and friends. Jits is easily tempted away from work so hit him up for a coffee or drink and watch him jump!

Head of Agile

Erika Barden

People Transformation

Beena Doolabh

Hospitality Lead

Jackie Leat

Head of People and Culture

Katie Barden

SAFe Lead

Russell Andrews

Programme Director

Yvonne Daymond

Project Manager

Angela Chisnall-Abbott

Friend of Fr@nk

Paul Cassidy

Senior Project Manager

Phil Crosby

Chief Thinking Officer

Russ Johnson

Head of Agile

Erika Barden

As Head of Agile for Frank Innovation and Transformation, Erika blends research and insights with practical experience as an Uber Scrum Master, Agile Transformation Lead, Agile Coach and authorised ICAgile trainer. 

Erika’s A+ thesis on ‘How leaders enable the successful delivery of Agile projects’, for her Master of Advanced Leadership Practice, sparked magazine articles, speaking engagements, and conference workshops. 

With over 20 years’ experience as a project, programme and change manager, Erika has led successful transformations in NZ, the UK and Ireland. She and the team now focus on bringing Agile ways of working to corporate and government clients, to enable greater transparency, quality and productivity. 

Erika is a passionate Agile advocate. She loves sharing her knowledge and seeing how a shift in mindset and behaviours can add genuine value to customers – and the teams serving them.

People Transformation

Beena Doolabh

Beena spent the early part of her career managing customer relationships and delivering exceptional experiences; this transitioned into operational services where, as a customer of projects, she realised there was a better way to drive change, by making sure the people focus was at the forefront.

Beena has a passion for doing things right the first time, never sacrificing quality and always making sure changes land successfully by building strong relationships at all levels. She has extensive experience in large transformational initiatives that involve both system and organisational change. Her role is to ensure a smooth landing for operations and a seamless change experience that is sustained.

Hospitality Lead

Jackie Leat

Hospitality Lead for Fr@nk, specialising in delivering Hospitality Technology across New Zealand and Millbrook Resort, IT Manager. Jackie has worked in IT for 28 years and now focuses on delivering technology in retail and hotels.

Moving to Auckland in 2012, Jackie helped SKYCITY Entertainment Group to deliver technology solutions in hospitality. Jackie has been instrumental in the planning of the systems for the New Zealand International Convention Centre and the new five-star hotels in Auckland and Adelaide. ​

At Millbrook Resort, Jackie is currently implementing a world class digital customer experience roadmap. This will strengthen the direct mobile engagement with their guests and bring quantifiable benefits to the Resort.

Head of People and Culture

Katie Barden

Katie is the lynch pin at Fr@nk. She is the one person that interacts with both clients and Fr@nk staff members on a daily basis, ensuring things are running smoothly and efficiently.

Katie finds paperwork a pleasure so takes away all the administrative functions from the consultants and allows them to focus on the clients.

When not at work Katie can be found running after three children (one of which is her husband).

Most importantly Katie organizes the company functions to keep everyone happy.

SAFe Lead

Russell Andrews

Russell is a trainer, coach and agile transformation consultant specialising in large scale programs and Scaled Agile (SAFe). Russell is a certified Project Management Professional (PMP), Scrum Master, and SAFe Program Consultant (SPC), and has coached teams and run training for large teams wishing to find better ways of working with Agile. 

Russell has worked in the private and public sector driving large scale Agile transformations, and has a long history of delivering large programs and projects in a variety of methodologies. 

Russell lives and works in Wellington, and likes to spend time with his family, and run when he has free time. 

Programme Director

Yvonne Daymond

Yvonne has managed portfolios of projects that span diverse technology stacks. Her teams have been as diverse, complicated and capable as any technology and together they have serviced some of the most interesting and challenging customers in the market.
She believes that well managed business change with technology as the enabler is the key to delivering successful outcomes.
She is passionate about enabling people to be successful in their roles for longevity and believes lessons learned are a valuable teaching and learning tool.

Project Manager

Angela Chisnall-Abbott

Ange is an experienced Project Lead who enjoys preparing, planning, executing and managing all aspects of the project while working collaboratively with people to solve problems.  

Ange has an eye for detail, a ‘can-do’ attitude and an adaptable, responsive approach.

Ange lives and works in Wellington and outside of work keeps busy with a young family.

Friend of Fr@nk

Paul Cassidy

With almost 20 years experience in Financial Services – focussed on Legal, Compliance and Operational Risk Managment – Paul is currently helping clients with Operational Process Reviews and software implementation for increased efficiency.

The only thing Paul loves more than solving business problems is playing guitar. A lot of guitar…

Senior Project Manager

Phil Crosby

Phil is a highly motivated, results oriented organisational leader.  His specific area of expertise is in Technology Management and Large Programme/Project Management.  While Phil has worked for many years in both the Financial Services and Telecommunications industries, the nature of the responsibilities and experiences he has had, means his skills are transferrable to a broad range of other industries and sectors.

Phil has the proven ability to translate strategy into specific actionable plans, and plans into successful execution.  He has honed his trade through managing complex, multi-business programs, where his ability to manage expectations and influence across a wide range of stakeholders is as critical as his deep knowledge of the latest technologies and process management techniques.

Phil enjoys filling his free time with family & travel. When not travelling he is an avid golfer & snooker player plus enjoys eating out and going to movies.

Chief Thinking Officer

Russ Johnson

Dr. Russ Johnson has been teaching and implementing Theory of Constraints (TOC), Lean and Six-Sigma/Quality Management tools and concepts at the university level, and in the private and public sectors for over 30 years. 

He was a direct disciple of Dr. Eli Goldratt and worked with him through AGI – Goldratt Institute, Goldratt Schools and Goldratt Consulting and their Viable Vision projects to bring these concepts to hundreds of companies via student centered projects and direct consulting. 

Russ has over thirty years experience applying, researching and teaching a wide variety of organizational improvement strategies and tools in manufacturing, service, construction and educational environments.  He has worked with all sizes of companies from Mom and Pop operations to international corporations such as Boeing.  He brings a unique blend of management and engineering concepts and skills made practical by extensive hands-on experience with a broad range of materials and processes as well as business ownership and bottom line responsibilities.

Dr. Johnson was an Associate Professor at Washington State University where he was the lead faculty for the Constraints Management content in the WSU Engineering and Technology Management Masters and Certificate programs.  He has published many articles and delivered many professional association presentations concentrating on integrating TOC with Quality Systems/Six-Sigma, and Lean Methodologies, as well as supply chain management, project management

Russ is the proud grandfather to five precious grandchildren and has traveled around the world with his wife of 41 years whom he met working at McDonalds, “the most wonderful woman in the world”.